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| StoreTags: turnkey, shite, useless
Author: Zanf on April 22 2007 Viewed 3870 times. 17 people liked this blog. You can rate it below if you haven't already.
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So I went out yesterday to A/B test some Adam A7's against some Dynaudio BM5A's.
I first went to Turnkey on Tottenham Court Road to see what sort of deal they would do and have a good listening session with a variety of music.
The guy put my first CD in the player [Talk Talk - Happiness Is Easy] and started to pump it out of the BM5A's as I knew what these sounded like and so I could get my ears 'tuned' to the space.
About halfway through the song, the sales assistant switched to the Adams and instantly the sound changed for the worst. The speakers were out of phase.
I said to the sales assistant that they were out of phase and said for him to check it out. He listened for a short while then started to tinker with the cables at the back of the amp. He suggested that it was because the Adam's were known for being 'proud' in the mid range but had great definition because of it.
Another assistant, who had meanwhile come into demonstrate somehting to another customer, asked me how I could tell.
Biting my lip as not to piss myself laughing, I suggested he listen to the stereo field and move his head out of the centre axis to listen to what happened and about the bass cutoff as well because of the cancellation.
The first assistant, after tinkering with the cables said, "try now, it sounds a lot better".
The speakers were still out of phase.
I said that speakers are either out of phase or in and these were definately out.
The assistant was now babbling on about how these speakers had been like this for ages and were their biggest sellers and...." so, what do you reckon? Do you want me to sort a pair for you?"
I pointed out to him that I couldnt buy speakers based on a test where they were out of phase and asked if he could sort it out. He replied that they were going to redo the listening room in a couple of weeks and so they wont bother until then.
I left saying that I was going to go to Digital Village.
When I got to Digital village in Croydon, they didnt have the speakers in store but made me a cup of tea and then we made arrangements for me to go back next week after the guy compiled a list of about 6 different monitors that he felt I should check out and would get the stock into the store.
So, Ian of DV in Croydon: thanks for excellent customer service and to Turnkey: I will never spend another penny with you evar. | |
Comments
edited: Apr 23 2007
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yghartsyrt
mlbot said: "Do the A7's go to 11?"
no the ones that go up to 11 are the ns10
04/24/07
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kwyj
I've only had good experiences with DV in Southampton. They put a lot of effort into getting my Studiologic keyboard fixed when one of the sensors packed in and once I bought some software from them which then got reduced by £50 the week after and they gave me a £50 refund. Now that's good customer service.
04/24/07
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astroid
in defense of guitar center, they let me waive the restocking fee on my axiom 49 so i could go give it a test run without getting scrood.
04/24/07
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Roshi
Finally found the guitargeek thread: link
04/24/07
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Roshi
LOL, from that thread:
martiniandbliss said: "
Sam Ash had this sale once where they called it the "PRO deal sale". So this sale guy gets to close and I ask if the Vibrolux is covered by this "PRO deal" sale. He gets all bent out of shape and says "I don't do BRO deals...I'm not your BRO". Whats the hell? I told him he was an A-Hole instead and re itterated the PRO deal. Jackass!"
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